Tech, Tea, and Biscuits (TTaB) is a free, community-based initiative launched in March 2024 to help older adults overcome digital exclusion. Hosted in local community centres, it offers one-to-one support with smartphones, tablets, laptops, and internet use—making technology more accessible in a relaxed, face-to-face setting. By connecting participants with other centre services like food banks and exercise classes, TTaB also helps reduce social isolation and provides extra support during the cost-of-living crisis.

As more essential services move online, older people risk being left behind due to a lack of digital skills or confidence. TTaB bridges this gap by pairing older adults with trained young volunteers, creating a welcoming environment where learning feels personal and empowering. Whether it’s navigating the NHS App or accessing online deals, TTaB ensures that older individuals aren’t excluded from vital services or financial savings simply because they’re offline.